Those who want to establish themselves in the market for the long-term cannot get around having positive customer retention. Along with a portfolio of attractive hire items, found in orderly and well-maintained condition, the ability to anticipate the needs of (future) customers can also help.
If you ask yourself the question, “As a customer of a specific hire item, what do I expect from a hire company”, then you are already on the right path. But, there are also other points a future successful hire company should take to heart. Those who want to be the customer’s “favourite” need to pay attention to several things.
If you have decided to take a holiday far away from all-inclusive facilities, you want to dive into exotic cultures and really get to know the country and its people. To ensure your covert success, we have put together 5 tips on how to discover your surroundings like a local, be a silent observer and be received as a welcomed guest.
Online platforms are a fantastic and effective way to receive additional hire enquiries. We at Erento are here to serve you, for example, as an additional sales channel. It does not matter if is construction equipment, marquees or cars for hire. Do not just be available, but rather seize the chance to gain more booking enquiries by avoiding the following mistakes.
Shine the light on your item instead of making the mistake of not offering possible customers enough information about your offer. In the following, we will have a closer look at the 5 most common mistakes made by people hiring out at erento.com, give some examples and give you some tips on how to avoid them.
Spring is almost upon us. If you hire out motorhomes, then now is the time to get things ready for the start of the season. Get your hire vehicles out of hibernation! In today’s blog post we have put together what you need to pay attention to.
More and more people want to be independent and flexible when they go on holiday. Travelling with a motorhome or a caravan makes it possible to individually plan your trip while guaranteeing maximum comfort. Numerous caravan providers are competing for the continuously increasing number of people planning their trips using a hired vehicle. So that there are no unpleasant surprises, we want to offer you some practical tips concerning the hiring of a motorhome and/or caravan.
Do you know what your customers’ opinions are concerning the price and quality of your hire items? Or how satisfied your customers are with your customer service? No? Then ask! Your customers know best where your strengths and weaknesses lie. The answers will help you to hire out more successfully.
In general, it is quite simple. A person who hires items using Erento can easily and inexpensively use them for a certain time without spending a lot of money to purchase them personally. The person hiring out also benefits from those items which he does not currently use himself. After all, is there any other way to make a profit on things that are just lying around?
In almost all cases, the hiring relationship is a mutually positive one. Even when things do not go exactly as planned, the hire customer does not adhere to the agreed upon obligations and keeps the hired item longer than the set time period, the person hiring out does not have to despair. There are options for recovering the missing item and for receiving reimbursement for the late return.
Pictures say more than a thousand words. This is also true for your product photos at erento.com or at other online platforms. After all, when hiring out items online, it is not only about having good products, but also about presenting them in a good light. Professional pictures do not only catch the attention, but also lead to better search results at Erento and Google.
Those of us who switch on the TV to ring in well-deserved downtime and find commercials waiting or flip through a high-gloss magazine to find artistically appealing adverts know: With the help of their marketing departments filled with the best of the best, globally recognized businesses are continuously fine tuning the image of their company as well as of their products. It is, after all, the image of a business that is outwardly presented which vastly influences product recognition and success. But a “corporate identity” is not only important to multi-million dollar, internationally active business.
For those who wish to hire out items at attractive prices, Erento is where you want to be. After all, there is a continuously growing community looking to hire items online. Why buy winter sports or trekking equipment that is just used for one week and then clutter up the garage? But even the best offer means nothing if there are virtually infinite similar offers out there.
Successfully hiring out items is not witchcraft. To take advantage of hire platforms as effectively as possible, all you have to do is follow a handful of tips to optimally design your own profile.