erento UK News

Customer meetings – 7 things to watch out for on the phone

Of course, you receive quite a few of your hire enquiries over the phone. But are you always presenting yourself properly on the phone and leaving the caller with a positive impression? After all, they could be your next customer. Or does sometimes a “Hello?” just spill out when you pick up?

In today’s post, we have put together seven tips on how to be more professional on the phone which will surely help you to leave a positive lasting impression with your caller.

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Four campsites to enjoy Italy off the beaten tourist paths

Italy is, without the shadow of a doubt, one of the most beautiful holiday destinations in Europe. However, tourism has definitely left its mark since holiday makers started visiting the country more frequently back in the 1950s.

For those of you who would like to go past the beaten tourist paths, you have to take a closer look. We have selected four great destinations for the individualists among you.

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An overview of the various types of motorhomes

You are thinking of hiring a motorhome for your next holiday trip, but you are not sure which motorhome type is right for you. We will help shed some light on the various types out there. Then nothing will stand in the way of your holiday happiness and you can go ahead and start planning.

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No Go: Copying product descriptions! We’ll tell you why

Do you always use the same product description for your hire item, regardless of if it is on your own website or on online platforms such as Erento? Did you know that copied text is considered duplicate content and can lead to poor rankings with search engines like Google and Bing?

Today we want to discuss why you should avoid duplicate content.

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Bicycle, e-bike or scooter – Stay mobile at your holiday destination

Personal travel planning, free time management and flexibility as to parking options – the advantages of travelling with a motorhome are virtually endless. But, what do you do when you have found the perfect spot, have parked the motorhome and want to go out and discover the surroundings?

Most campsites or parking areas for motorhomes are not directly in the city and are thus further away from some of the sites, shops and cultural highlights. Especially in older villages, it can be difficult to manoeuvre a motorhome not to mention to find a parking spot. This is why we have taken a look at some of the options to stay mobile at your holiday destination.

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Hire out more successfully with these 6 service ideas

Do you sometimes ask yourself, how you can set yourself above your competitors? One option, which is quite effective and very easy for medium-sized hire companies to implement, is to offer additional services. Furthermore, such services are real advantages for your customers and help increase customer loyalty.

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The most beautiful campsites for nature lovers in Germany

Last weekend, many holiday makers stretched their wings for the first time this season. To help the time until the next three-day weekend or summer holiday go by faster, we have compiled a list of Germany’s most beautiful campsites.

It does not matter if you are looking for some down time, fun for the whole family or an adventure getaway, there is something for everyone.

The best part about our list is that all of our campsites listed here are nature campsites.

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Hire out for the right price – 3 tips

Did you know that, at, items without a price only get half as many enquiries as items with detailed price info? This is why we recommend that you avoid using the "Quotation upon request" option.

So that coming up with the price information does not turn into a science in itself, we have put together some tips to help you determine the right price.

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Why a motorhome holiday is the best type of holiday for families

More and more people are coming to appreciate unique holiday experiences. A trip with a motorhome offers the much needed freedom for everyone so that the holiday will be an all-round success. This is especially true for families or those who have dogs. We have put together a list of the advantages of a motorhome holiday for you here.

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Success through empathy – think like a customer

Those who want to establish themselves in the market for the long-term cannot get around having positive customer retention. Along with a portfolio of attractive hire items, found in orderly and well-maintained condition, the ability to anticipate the needs of (future) customers can also help.

If you ask yourself the question, “As a customer of a specific hire item, what do I expect from a hire company”, then you are already on the right path. But, there are also other points a future successful hire company should take to heart. Those who want to be the customer’s “favourite” need to pay attention to several things.

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